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Job Responsibilities

Pre-Opening General Manager - The Chedi Suzhou - China

  • Preparing of budgets, forecasts and marketing plans

  • Managing budgets and financial plans and controlling expenditure

  • Liaising with contractors, suppliers, project manager, architect, interior designer and owners

  • Formulating and implementing operations manuals, training plans and all soft operating equipment list for the hotel

  • Recruiting, training and monitoring staff

  • Ensuring compliance with licensing laws, health and safety and other statutory regulations

  • Establishing and maintaining effective internal communication and meeting structures

  • Establishing and driving employee engagement

Pre-Opening

Hotel Manager - The Yamu - Phuket Thailand

  • Assisting in the preparation of budgets, forecasts and marketing plans

  • Managing budgets, financial plans and controlling expenditure

  • Assiting relations activities and community relations

  • Formulating and implementing operations manuals, training plans and all soft equipment list for the hotel

  • Recruiting, training and monitoring staff

  • Ensuring compliance with licensing laws, health and safety and other statutory regulations

  • Establishing and maintaining effective internal communication and meeting structures

  • Establishing and driving employee engagement

Pre and post-opening Assistant Food and Beverage Director 

Park Hyatt Dubai   UAE

  • Participating in recruiting the food and beverage team

  • Elaborating the food and beverage pre-opening training plan

  • Creating and implementing a new concept of training for all food and beverage staff after the opening (Park training school)

  • Participating in elaborating the food and beverage budget for 2006

  • Organization and implementation of the entire food and beverage operation manual (i.e. sequence of service, phraseology, concept statement...)

  • Set up of the "Infogenesis" system for all outlets and kitchens

  • Participating in elaborating the menus (including costing)

  • Elaborating the beverage and wine par stock

  • Elaborating the linen and operating equipment par stock

  • following up the day to day operation 

Restaurant Manager

Intercontinental Dubai

  • Managing the operation: 32 employees from 12 nationalities. 24 hours dining, 140 seats, average 175000 covers annually

  •  Overseeing the renovation and opening of the new concept "Boulvar"

General Manager

The Chedi Chiang Mai Thailand

  • Overseeing all aspects of the hotel operations

  • Managing budgets and financial plans as well as controlling expenditure in order to exceed targets

  • Dealing with the share holder and owner representative on a regular basis

  • Promoting and marketing the business

  • Setting and achieving sales and profit targets

  • Analyzing sales figures and devising marketing and revenue management strategies

  • Monitoring staff in all aspects

  • Meeting and greeting customers. Dealing with criticism and comments. VIP protocols

  • Adressing problems and troubleshooting

  • Supervising maintenance, supplies, renovations and furnishings

  • Dealing with contractors and suppliers

  • Ensuring security is effective

  • Carrying out inspections of property and services

  • Ensuring compliance with licensing laws, health and safety and other statutory regulations

Food and Beverage Manager- The Chedi Muscat - Oman

  • Opening the beach restaurant (participating in elaborating the concept, budget, ROI, staffing, training...)

  • Supervising the functioning of all food and beverage and pool employees, facilities, sales, costs to ensure maximum departmental profit is achieved

  • Implementing a daily, weekly and monthly checklist for all food and beverage departments, ensuring a proper follow-up in order to attain maximum quality and efficiency

  • Setting policies and procedures pertaining to my division's operation and ensuring all manuals are up to date

  • Monitoring the P&L and proactively implementing corrective action where necessary

  • Planning and implementing replacement and FF&E and OE in accordance with needs and available budget

  • Supervising and coordinating pricing and preparation of food menus, beverage and wine lists.

  • Preparing the food and beverage strategis and marketing plan as well as the food and beverage budget

  • Signing several contracts of exclusivity

  • Conducting interview, hiring performing appraisal to ensure appropriate staffing and productivity

  • Recognizing outstanding individual performance in my team and deal with substandart performance fairly, immediately and constructively

  • Developing and implementing formal training plans of the food and beverage department and pool service

Pre and post-opening

Assistant Food and Beverage Manager

Intercontinental and Holiday Inn Heliopolis 

Cairo



  • Elaborating the various concepts of the restaurants

  • Tender evaluation of operating equipment ($10 million)

  • Recruitment and selection of the food and beverage team 

  • Elaborating 420 training tasks and 52 training topics

  • Training the entire food and beverage budget

  • Organization and implementation of the entire stewarding departments (procedures, training; usage of machines, handling operating equipment...)

  • Set up of the "Micros" system for all outlets and kitchens

  • Participating in elaborating the menus (including the costing)

  • Designing most of the outlet's menus (innovative and contemporary ideas)

  • Elaborating the beverage par stock

  • Participating in new concepts to be operated in the adjacent mall (concept, budget, ROI, staffing...)

  • Following up the day to day operation

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