Patrick Moukarzel Leader
In High-End Environments
Job Responsibilities
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Preparing of budgets, forecasts and marketing plans
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Managing budgets and financial plans and controlling expenditure
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Liaising with contractors, suppliers, project manager, architect, interior designer and owners
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Formulating and implementing operations manuals, training plans and all soft operating equipment list for the hotel
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Recruiting, training and monitoring staff
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Ensuring compliance with licensing laws, health and safety and other statutory regulations
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Establishing and maintaining effective internal communication and meeting structures
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Establishing and driving employee engagement
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Assisting in the preparation of budgets, forecasts and marketing plans
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Managing budgets, financial plans and controlling expenditure
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Assiting relations activities and community relations
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Formulating and implementing operations manuals, training plans and all soft equipment list for the hotel
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Recruiting, training and monitoring staff
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Ensuring compliance with licensing laws, health and safety and other statutory regulations
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Establishing and maintaining effective internal communication and meeting structures
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Establishing and driving employee engagement
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Participating in recruiting the food and beverage team
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Elaborating the food and beverage pre-opening training plan
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Creating and implementing a new concept of training for all food and beverage staff after the opening (Park training school)
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Participating in elaborating the food and beverage budget for 2006
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Organization and implementation of the entire food and beverage operation manual (i.e. sequence of service, phraseology, concept statement...)
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Set up of the "Infogenesis" system for all outlets and kitchens
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Participating in elaborating the menus (including costing)
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Elaborating the beverage and wine par stock
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Elaborating the linen and operating equipment par stock
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following up the day to day operation
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Managing the operation: 32 employees from 12 nationalities. 24 hours dining, 140 seats, average 175000 covers annually
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Overseeing the renovation and opening of the new concept "Boulvar"
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Overseeing all aspects of the hotel operations
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Managing budgets and financial plans as well as controlling expenditure in order to exceed targets
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Dealing with the share holder and owner representative on a regular basis
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Promoting and marketing the business
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Setting and achieving sales and profit targets
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Analyzing sales figures and devising marketing and revenue management strategies
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Monitoring staff in all aspects
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Meeting and greeting customers. Dealing with criticism and comments. VIP protocols
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Adressing problems and troubleshooting
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Supervising maintenance, supplies, renovations and furnishings
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Dealing with contractors and suppliers
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Ensuring security is effective
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Carrying out inspections of property and services
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Ensuring compliance with licensing laws, health and safety and other statutory regulations
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Opening the beach restaurant (participating in elaborating the concept, budget, ROI, staffing, training...)
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Supervising the functioning of all food and beverage and pool employees, facilities, sales, costs to ensure maximum departmental profit is achieved
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Implementing a daily, weekly and monthly checklist for all food and beverage departments, ensuring a proper follow-up in order to attain maximum quality and efficiency
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Setting policies and procedures pertaining to my division's operation and ensuring all manuals are up to date
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Monitoring the P&L and proactively implementing corrective action where necessary
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Planning and implementing replacement and FF&E and OE in accordance with needs and available budget
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Supervising and coordinating pricing and preparation of food menus, beverage and wine lists.
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Preparing the food and beverage strategis and marketing plan as well as the food and beverage budget
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Signing several contracts of exclusivity
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Conducting interview, hiring performing appraisal to ensure appropriate staffing and productivity
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Recognizing outstanding individual performance in my team and deal with substandart performance fairly, immediately and constructively
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Developing and implementing formal training plans of the food and beverage department and pool service
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Elaborating the various concepts of the restaurants
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Tender evaluation of operating equipment ($10 million)
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Recruitment and selection of the food and beverage team
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Elaborating 420 training tasks and 52 training topics
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Training the entire food and beverage budget
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Organization and implementation of the entire stewarding departments (procedures, training; usage of machines, handling operating equipment...)
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Set up of the "Micros" system for all outlets and kitchens
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Participating in elaborating the menus (including the costing)
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Designing most of the outlet's menus (innovative and contemporary ideas)
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Elaborating the beverage par stock
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Participating in new concepts to be operated in the adjacent mall (concept, budget, ROI, staffing...)
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Following up the day to day operation